My laptop webcam doesn't work in Teams or Zoom, either in app or - Microsoft Community - Question Info
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My laptop camera is not working on zoom -
There are many reasons why this could happen. So, to help you out, we have listed different ways to fix this issue so that you can go on with your busy day. Before you start changing any settings on your computer, the first thing you need to do is to ensure that webcam is connected or working correctly on your PC.
Check your settings and reconnect the device. If it is, do the following troubleshooting steps. When you join a meeting, you'll see a prompt saying: Turn off my video. You also need to ensure that you're using the correct camera for your call. Step 2: In the prompted window, find the programs that can access your camera by scrolling down the list.
Then right click on them one by one and click End task. Repeat this operation until all the possible programs are closed. As mentioned earlier, outdated device drivers are also responsible for Zoom camera not working. Hence, try updating device drivers when receive the error.
Step 1: Open Run window by pressing Windows and R keys, and then type devmgmt. Step 2: In the Device Manager window, expand Sound, video and game controllers by double clicking on it. Step 3: Right click the expanded driver and choose Update driver option in the pop-up window. Step 4: In this window, click on the Search automatically for updated driver software option.
Then follow on-screen instruction to finish the update process. If you meet the Zoom camera not working error on mobile device or desktop, reinstall it from websites like the Apple App Store, Google Play , and Zoom website. Alternatively, you can use the web version.
Open the Settings window and click Apps. Click on this program and then click Uninstall button. If you are prompted with a confirm window, click Uninstall to continue. Yes No. Sorry this didn't help. Choose where you want to search below Search Search the Community. Search the community and support articles Windows Windows 10 Search Community member. I have a Lenovo X1 6th generation laptop running Windows I installed the Zoom Conferencing app and while I can join a meeting and see their videos, the camera on my laptop just shows a blank screen.
I have visited the Zoom help pages but to no avail. The system has the latest updates and the camera driver also is the latest one. I have shut off any other camera-sharing software such as Skype and enabled access to all apps.
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